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iCUE Issues w/Windows 11, Can't Uninstall

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  • iCUE Issues w/Windows 11, Can't Uninstall

    Built my pc at the beginning of 2023 & its been running without issues. Always did iCUE updates, I'm not a gamer, this is a work pc for photo editing, I'm a real estate photographer.

    PC SPECS: ASUS B660i,i7-12700k, Corsair Dominator Platinum RGB DDR5 64GB 5200mhz, EVGA GTX 1650 Super, Corsair H100i Elite, SF750, Windows 11 (Home), Keyboard K95 Platinum.

    I don't have extensive lighting, just 2 fans on the front radiator, ram, pump info (Temp), & keyboard. I don't go for the rainbow color stuff, fans on front radiator are constant light blue & keyboard is solid white, ram is light blue as well. I turned on the pc and before signing in you get the rainbow stuff on fans and keyboard, once signed into Windows 11 it goes to what I programmed into iCUE, light blue fan/ram lights and white keyboard.

    But this time it didn't, stayed rainbow colors on front fans and random swirling rainbow colors flashing on keyboard. The iCUE icon that was on my taskbar went from the iCUE icon to a white rectangle icon. When I clicked the icon it will not open iCUE, it says can't find iCUE and do I want to 'Browse' .

    When I go to PC's Apps>Installed Apps, it shows installed but shows nothing about how many MB's or GB's the file is, its blank. When you click on the 3 dots to the right it says Modify or Uninstall, both are greyed out and aren't operable.

    When I go to Control Panel>All Control Panel Items> Programs and Features it shows all programs on my pc except Corsair or iCUE software.

    When I go to This PC>Local Disk (C)> Program Files there is a Corsair Folder, I can open it and it shows iCUE5 with associated files. I tried to delete it and a dialog box pops up and says 'Folder In Use" 'The action can't be completed because the folder or a file in it is open in another program".

    I went on Corsair's website and downloaded the Trouble Shooter Link, when I choose to Uninstall a program, Corsair/iCUE didn't show up in the dialog box.

    At this point I downloaded iCUE5 latest version and tried to reinstall, when I go through the steps I get past selecting 'English', click next then it says 'The latest version of iCUE is installed. Under that it gives you 3 options, Open iCUE, Repair App, or Uninstall iCUE. Tried all 3 to no avail.

    As for other pc monitoring I use After Burner for my GPU fan curve and it monitors CPU & GPU temps and usage on my taskbar so I always have it in sight.

    It's like iCUE is there but it's not letting me in and I can't use it or uninstall it. So I'm stuck with a swirling rainbow flashing color keyboard, rainbow lights on my fans, cpu monitoring seems functional because its monitoring my Liquid Temps and is fluctuating between 28?C to 30?C , no controls for my fan curves or any other controls. I am a Prisoner of iCUE!

    I believe I have a corrupted file via a bad update and fragments are in different locations, causing this issue, looking for a way to totally remove all Corsair iCUE software so I can do a clean install. My thoughts are possibly to reinstall Windows 11 new but I don't want to do that if at all possible. I would have to reinstall all my programs for photo editing plus redo all my Actions in Ps. I want to avoid that at all costs.

    I have the latest Windows 11(Home) ver 22H2 & iCUE5 ver 5.7.106 updates. This issue started before I did the latest Windows 11 update. Hope someone can help me, I'm over iCUE at the moment and want my pc back to normal. All advice would be greatly appreciated. Thanks in advance and for reading my post.




  • #2
    I can imagine how frustrating it must be to encounter issues with iCUE on Windows 11, especially when you're unable to uninstall it.

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    • #3
      If you haven't already, I'd recommend reaching out to Corsair's support team for assistance. Sometimes, they have specific troubleshooting steps or tools that can help resolve these kinds of issues.
      In the meantime, I recently came across a website that offers legitimate Windows keys at reasonable prices. I've used it myself and had a positive experience. Here's the link: https://digitalchillmart.com/product...pro-32-64-bit/ . It might be worth considering if you're looking for a solution to your Windows 11 situation.
      Technological hiccups can be frustrating, but with a bit of patience and perseverance, I'm sure you'll find a resolution soon.​

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