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How to collect mandatory invoicing information at check-out?

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  • How to collect mandatory invoicing information at check-out?

    I run a paid publication on Ghost. My company is incorporated in France, so I need a couple of mandatory information when someone buys a subscription, for me to send the invoice (is this subscriber buying as a business? As an individual? What’s their company name and billing address)?

    The Ghost check-out form only captures email, and I’m told I can’t modify it. One option is to create a form that new paid subscribers are redirected to. Is there another way? If I get custom development on this, how much (should) it cost?

    Thanks in advance!

  • #2
    A custom checkout integration via the Ghost API is the only robust way.

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    • #3
      I've been dealing with EU VAT reporting too, and adding custom fields for VAT ID and invoicing details at checkout really helped me stay compliant. I also noticed that asking for this info upfront can Improve Recurring Payment Success, probably because payments are less likely to fail later due to missing data. I used Portal’s custom fields to make it smooth for subscribers without messing up the user experience.

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